Claims Associate

1 week ago


Salem, New Hampshire, United States On Call International Full time
Claims Associate Opportunity

We are seeking a highly skilled Claims Associate to join our team at On Call International. As a Claims Associate, you will play a critical role in supporting the day-to-day tasks and activities of the TPA group within the claims team.

Key Responsibilities:
  • Manage the TPA claims mailbox, responding to claimant queries and providing timely follow-ups.
  • Receive and file claims, as well as send claims acknowledgements.
  • Record, track, and process member, client, and vendor invoices regarding reimbursement for services provided.
  • Conduct claimant communication professionally, sharing claim-specific information with compassion.
  • Maintain timely communication and collaboration with the claims team and other departments within the company.
Requirements:
  • Strong understanding of using email programs like Outlook and basic understanding of software applications and web browsers.
  • Ability to manage multiple tasks simultaneously.
  • Experience using Microsoft Office package (Excel, Access, PowerPoint, Word).

On Call International is a leading provider of travel risk management and travel assistance services. We have helped millions of people with their travel problems, big and small. If you are looking for a company that does work that matters, and you have strong business skills, this could be the perfect opportunity for you.

We offer a competitive salary and employee benefit package. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit for more information about our companies.



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