Customer Service Liaison
2 days ago
The Customer Service Representative will serve as a key intermediary between insurance agencies and their policyholders, focusing on scheduling review appointments to drive business growth and customer retention.
As a critical member of the TEKsystems team, this role will involve making daily calls to current policyholders to schedule and confirm appointments, fostering strong relationships and ensuring seamless communication.
Key Responsibilities:
- Schedule and confirm review appointments with policyholders to drive business growth and customer retention
- Establish and maintain strong relationships with policyholders and insurance agencies
- Communicate effectively with policyholders to understand their needs and preferences
- Work collaboratively with the TEKsystems team to achieve business objectives
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet daily call targets
- Strong problem-solving and conflict resolution skills
- Proficiency in using technology to manage schedules and communicate with policyholders
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Customer Service Liaison
2 weeks ago
Mesa, Arizona, United States TEKsystems Full timeJob OverviewThe Customer Service Representative will serve as a key intermediary between insurance agencies and their policyholders, focusing on scheduling review appointments to drive business growth and enhance customer retention.Key Responsibilities:Establish and maintain strong relationships with policyholders to schedule and confirm review...
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