Client Account Activity Oversight Manager

1 week ago


Farmington Hills, Michigan, United States Bank of America Full time
Job Title:

Client Account Activity Oversight Manager


About the Job:

We are seeking a seasoned professional to oversee client account activities, ensuring compliance with policies and regulations.


Key Responsibilities:

The Client Account Activity Oversight Manager will be responsible for:



  • Monitoring administrative, sales, and trading tasks performed by registered employees
  • Limits risk and financial exposure to the business unit and the bank
  • Oversees day-to-day front line supervision, including mandated supervisory reviews and enterprise alerts
  • Reviews trades, solutions, and enrollments, as well as corrects trade errors and resolves complaints

Requirements:

To succeed in this role, you will need:



  • A strong attention to detail, ensuring compliance with policies and regulations
  • Effective leadership skills to manage and guide a team of employees
  • Ability to handle and resolve complex customer complaints
  • Excellent communication and interpersonal skills

Additional Skills:

This role requires:



  • Attention to Detail
  • Continuous Improvement
  • Controls Management
  • Risk Management
  • Fraud Management
  • Issue Management
  • Monitoring, Surveillance, and Testing
  • Policies, Procedures, and Guidelines Management
  • Regulatory Relations
  • Active Listening
  • Decision Making
  • Due Diligence
  • Leadership Development
  • Oral Communications

Work Schedule:

This is a full-time position working 40 hours per week, primarily during daytime hours.


Estimated Salary:

$85,000 - $110,000 per year, depending on experience and qualifications.



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