Hospital Ambassador

2 days ago


Philadelphia, Pennsylvania, United States Jefferson Health Full time
Job Summary

We are seeking a skilled and compassionate Hospital Ambassador to join our team at Jefferson Health. As a key member of our hospital's front-line staff, you will be responsible for providing exceptional customer service to patients, families, and visitors, ensuring a warm and welcoming experience for all who enter our facilities.

Key Responsibilities
  • Welcoming and assisting patients, families, and visitors, providing information and direction as needed
  • Utilizing internal software to register visitors and maintain accurate records
  • Providing assistance with wheelchairs, escorting, and transporting individuals as needed
  • Collaborating with security, environmental services, and facilities management teams to ensure a safe and efficient environment
  • Monitoring the overall appearance of the hospital entrance and maintaining a clean and organized workspace
Requirements
  • High school diploma or equivalent required
  • Previous office experience preferred, with a focus on medical office or switchboard experience
  • Ability to stand continuously for a shift and work in a fast-paced environment
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service
  • Ability to maintain confidentiality and handle sensitive information with discretion
What We Offer

As a Hospital Ambassador at Jefferson Health, you will have the opportunity to work in a dynamic and supportive environment, with a focus on providing exceptional patient care and customer service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Jefferson Health is an equal opportunity employer, committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability, or any other protected group or status.



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