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Engineering Operations Supervisor

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Chantilly, Virginia, United States Leidos Full time

The Engineering Operations Supervisor on the Origin IV program is tasked with the comprehensive daily management of all site implementations, site summaries, MAC installations, and other significant responsibilities within the client's IT portfolio.

This supervisor will guide a team comprising systems administrators, network engineers, and MAC installers.

The Engineering Operations Supervisor will oversee the daily assignments and ensure the successful execution of all previously mentioned activities for the team.

This role is accountable for the performance and professional growth of the Engineering Operations team and will collaborate closely with the Chief of Operations and Architecture, ensuring that the appropriate resources are allocated to meet the specified requirements to uphold service levels as per defined Service Level Agreements (SLAs).


Key Responsibilities:
The ideal candidate will manage the client/server engineering team in a dynamic, mission-driven environment.

This supervisor will serve as the primary contact for the Chief of Operations and Architecture regarding all updates and task assignments related to the Engineering Operations team.


Specific responsibilities include but are not limited to:

  • Providing operational oversight of all task-level assignments within the client/server engineering team
  • Promoting a culture of continuous improvement and technical excellence within the client/server engineering team
  • Adapting to frequent priority changes based on customer directives
  • Monitoring and ensuring compliance with customer SLAs relevant to the client/server engineering team (e.g., system uptime)
  • Leading automation initiatives to enhance efficiency across tasks and projects
  • Identifying and implementing standardization efforts within the client/server engineering team
  • Ensuring effective communication and coordination among clients and managers regarding engineering needs
  • Overall responsibility for a team of approximately 20 full-time employees
Mentoring team members to develop skills and foster professional growth is essential. As a condition of employment, candidates must successfully complete both a customer-required medical and psychological evaluation.
Basic Qualifications:

  • Bachelor’s degree in Electrical Engineering, Computer Science, or a related field with 8+ years of experience, or a Master’s degree with 6+ years of experience, or 12 years of relevant experience in lieu of a degree
  • A TS/SCI clearance with polygraph is required for consideration
  • In-depth knowledge of industry standards and best practices related to client/server engineering and systems administration
  • At least 10 years of cumulative experience in an IT discipline (client/server engineering, systems administration, systems engineering, software engineering, etc.)
  • Proven experience in developing a training program to align team skills with business objectives
  • Experience with programs that implement IT solutions
  • Proven track record of leading technical teams, including subcontractors
  • Familiarity with all phases of the systems development lifecycle
  • Expertise in managing teams in a fast-paced operational setting
  • Demonstrated strong leadership capabilities
  • Excellent customer service orientation
  • Strong verbal and written communication skills
Attention to detail in documentation, reporting, and communication is crucial.
Preferred Qualifications:

  • Master’s degree or equivalent professional experience and specialized training
  • Relevant technical certifications (e.g., MTA, MCSA, MCSE)
  • ScrumMaster or other Agile certifications