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Automotive Parts Specialist

2 months ago

Canandaigua, New York, United States Genuine Parts Company Full time

About the Role:

We are seeking a highly skilled and knowledgeable Automotive Parts Specialist to join our team at Genuine Parts Company. As a key member of our retail sales team, you will be responsible for providing exceptional customer service and support to our customers in person and over the phone.

Key Responsibilities:

  • Provide expert advice and solutions to customers on automotive parts and accessories
  • Use your extensive knowledge of automotive parts to assist other team members in answering customer questions
  • Deliver outstanding customer service and interactions with every customer who enters our store
  • Bring a high level of energy and enthusiasm to our fast-paced retail environment
  • Welcome customers into our store and engage with them to provide a positive shopping experience
  • Utilize technology, including computers, cash registers, and paper catalog systems, to efficiently process customer transactions

Requirements:

  • Valid driver's license
  • Previous experience in a parts store or automotive industry, or a willingness to learn and develop your skills
  • High school diploma or equivalent, with technical or trade school courses or degree a plus
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced retail environment
  • Great listening skills and empathy for customers

Preferred Qualifications:

  • Background or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
  • Experience in a parts store, auction, retail store, or auto body/collision
  • Knowledge of cataloging and/or inventory management systems
  • Customer-centric mindset
  • ASE certifications

What We Offer:

  • A competitive hourly rate of $17.25
  • Outstanding health benefits and 401(k) plan
  • A stable and Fortune 200 company with a family-like atmosphere
  • A culture of promotion from within and ongoing development opportunities
  • Great training and support from leaders and your team