Customer Experience Associate

4 weeks ago


Heath, Ohio, United States Jimmy John Full time

We're hiring Customer Experience Associates - Delivery As a Delivery Driver at Jimmy John's, you will play a crucial role in delivering exceptional customer experiences while navigating through your designated delivery area. You will work closely with the store team to ensure seamless execution of deliveries and provide top-notch customer service.

The estimated hourly wage for this position is around $12.00, plus daily tips paid out daily. We're looking for friendly and dependable individuals who possess excellent communication skills and a strong commitment to providing outstanding customer experiences.

Key Responsibilities:

  • Job Description: Provide exceptional customer experiences while delivering sandwich orders in a safe, courteous, and timely manner.
  • Key Responsibilities:
    • Takes telephone orders and completes delivery tickets in a courteous and timely manner
    • Delivers sandwich orders to customers in a safe, courteous, and timely manner
    • Accepts payment from customers for orders
    • Works with management at the end of the shift to reconcile cash from delivery sales
    • Makes fast, accurate, and consistent sandwiches
    • Complies with all portion sizes, recipes, systems, and procedures
    • Maintains cleanliness and sanitation of the restaurant, including all tables, floors, windows, beverage station, and restrooms
    • Greets customers, takes orders, operates cash register, collects payments from customers, and makes change
    • Executes genuine greetings and farewells
    • Fills out systems and procedures with 100% accuracy and integrity
    • Maintains professional appearance at all times, in compliance with the dress code
    • Displays a positive attitude and enthusiastic approach to all assignments
    • Performs other related duties as required

Requirements

  • Must be at least 18 years old
  • Have a valid driver's license, reliable transportation, current automobile insurance, and a clean driving record
  • Ability to speak, read, and write the English language fluently and clearly
  • Ability to use basic math, addition, and subtraction, understand basic fractions
  • Physical demands include standing, walking, sitting, using hands, reaching with hands and arms, talking, hearing, close vision, distance vision, peripheral vision, and depth perception


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