Registration Associate

2 weeks ago


Atlanta, Georgia, United States Children's Healthcare of Atlanta Full time
Job Summary

We are seeking a highly organized and detail-oriented Registration Associate to join our team at Children's Healthcare of Atlanta. As a key member of our patient access team, you will be responsible for ensuring seamless registration and billing processes for our patients.

Key Responsibilities
  • Registration and Scheduling: Interview patients and families to obtain complete and accurate demographic and financial information, and ensure all necessary questionnaires and forms are completed.
  • Insurance Verification: Confirm insurance coverage and obtain authorizations as needed.
  • Financial Transactions: Explain regulatory financial requirements to patients or responsible parties and collect/posts deposits or deductible amounts as required.
  • Appeals and Denials: Assist the Appeals department in providing information to overturn claims denials.
  • Medical Record Maintenance: Initiate and execute daily medical record maintenance, including creation of patient charts, filing encounter-specific paperwork, and maintaining correspondence with patient's primary care provider and/or specialists.
  • Administrative Support: Participate in office/department opening and closing procedures, assist with maintaining and restocking front office supplies, and receive and distribute mail.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: One year of experience in registration or a related clinical discipline, or completion of an externship program approved by Children's.
  • Skills: Excellent verbal and written communication skills, ability to type 45 words per minute, and basic computer skills.
Preferred Qualifications
  • College Degree: A college degree is preferred.
  • Certifications: Certified Patient Account Representative (CPAR) or Certified Healthcare Access Associate (CHAA) is preferred.
  • Knowledge and Skills: Knowledge of medical terminology, patient registration systems, insurance verification systems, and Medicaid portals is preferred.
Work Environment

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability, or any other characteristic covered by applicable law.



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