Registration Associate
4 days ago
We are seeking a skilled Registration Associate to join our team at Children's Healthcare of Atlanta. As a key member of our patient access team, you will be responsible for ensuring the smooth registration process for our patients and families. This includes communicating with patients, families, physicians, and insurance companies to obtain information and verify insurance coverage. You will also be responsible for collaborating with our Appeals department to overturn claims denials and providing other registration, clerical, and billing support as needed.
Responsibilities
* Interviews patients and families to obtain complete and accurate demographic and financial information
* Enters data into our registration and billing systems to minimize patient wait times
* Confirms insurance coverage and obtains authorizations as necessary
* Explains regulatory financial requirements to patients and families and collects deposits or deductible amounts as required
* Assists the Appeals department in overturning claims denials
* Serves as a liaison between patients and department staff, informing patients and families of procedures and delays, answering questions, and offering assistance
* Initiates and executes daily medical record maintenance, maintaining patient confidentiality, and creating patient charts
* Provides release of medical information as required
* May initiate and perform administrative duties to ensure efficient daily business operations
Requirements
* One year of experience in registration or a related clinical discipline
* Ability to type 45 words per minute
* Excellent verbal and written communication skills
* Ability to multitask and work a flexible schedule, including nights, weekends, and holidays
What We Offer
Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability, or any other characteristic covered by applicable law.
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