Service Writer GMC of Vacaville

1 month ago


Vacaville, California, United States Wise Auto Group Full time
About the Role

We are seeking a highly skilled and customer-focused Service Writer to join our team at GMC of Vacaville. As a Service Writer, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle ownership experience.

Key Responsibilities
  • Recommend vehicle repair and maintenance to customers, promoting mutually beneficial products and services.
  • Build strong relationships with customers to drive repeat and referral business.
  • Deliver exceptional customer satisfaction and loyalty through energetic responsiveness and a positive attitude.
  • Collaborate with our team to provide a seamless and efficient service experience.
  • Stay up-to-date with the latest automotive technology and techniques through ongoing training and development.
Requirements
  • 2+ years of experience as an Automotive Service Advisor.
  • Proven track record of excellent customer satisfaction scores.
  • Strong sales skills and ability to generate profit.
  • Positive attitude and strong teamwork skills.
  • Excellent customer service skills and ability to maintain high CSI scores.
What We Offer
  • Competitive pay structure.
  • 401(k) plan with matching.
  • Opportunities for advancement and professional growth.
  • Medical, dental, and vision benefits.
Work Environment

This is a full-time position, Monday to Friday, with a salary range of $36,000 - $160,000 per year.

We are an equal opportunities employer and welcome applications from diverse candidates.



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