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Beverage Service Specialist
2 months ago
The Nantahala Outdoor Center (NOC) has been a leader in the outdoor recreation sector for over five decades, offering unparalleled experiences in whitewater rafting, wilderness adventures, and outdoor education. Our commitment to excellence extends to our food and beverage services, where we strive to provide exceptional service in a stunning natural environment.
Key Responsibilities
- Crafting and serving a variety of beverages with precision and creativity.
- Receiving and processing drink orders from patrons and staff, ensuring accuracy and attention to detail.
- Responding promptly to guest requests and inquiries.
- Understanding customer preferences to provide tailored drink recommendations.
- Handling cash transactions and maintaining accurate financial records.
- Verifying guest identification to ensure compliance with legal drinking age regulations.
- Maintaining an organized and well-stocked bar area, including liquor, mixers, and garnishes.
- Upholding cleanliness and sanitation standards in the bar and service areas.
- Preparing garnishes and ingredients for drink presentations.
- Adhering to all local and state regulations regarding food and beverage service.
- Managing customer interactions to promote a safe and enjoyable environment.
- Creating and preparing batch cocktails as needed.
- Assisting with take-out orders and cash handling processes.
Qualifications
- Prior experience in a bartending role.
- Proficient knowledge of beverage preparation and presentation.
- Excellent communication and interpersonal skills.
- Positive and engaging personality.
- Ability to multitask effectively in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Observational skills to assess customer needs.
- Conflict resolution abilities.
- Basic computer skills for transaction processing.
- Physical stamina to stand for extended periods.
This job description is intended to convey a general understanding of the responsibilities and expectations associated with this position. The specific duties may evolve based on the needs of the business.
NOC is committed to fostering a diverse and inclusive workplace, ensuring equal employment opportunities for all individuals regardless of their background or identity.
