Social Services Coordinator

17 hours ago


Bronx, New York, United States Volunteers of America-Greater New York Full time
Social Services Coordinator

Volunteers of America-Greater New York (VOA-Greater New York) is a leading anti-poverty organization dedicated to ending homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey, and Westchester County, providing emergency, transitional, and permanent housing services to individuals and families in need.

The Social Services Coordinator creates and maintains a wellness and recovery-oriented environment by using person-first language, respectful documentation, person-centered planning, and evidence-based practices to ensure the program provides comprehensive and integrated on-site social services that help residents achieve their goals and successfully age in place. The Social Services Coordinator is responsible for implementing the treatment program in accordance with policies and procedures, program models, funding source standards, and evidence-based practices. The Social Services Coordinator is responsible for meeting the highest possible standards of health and safety and providing all needed quality services to residents to meet contractual and regulatory requirements.

Key Responsibilities:
  • Meet with residents to provide treatment, conduct psychosocial assessments, and develop individual service plans from intake through discharge in accordance with the program regulations.
  • Provide appropriate case management and therapeutic interventions focused on senior services, including housing stability, medical and mental health stability, and social isolation.
  • Maintain case records and statistics for the program.
  • Ensure support and education are provided and documented to assist residents in their transition into the community, including referrals to appropriate social service agencies when the facility does not provide the needed service.
  • Provide ongoing risk assessments, crisis intervention, and emergency response to address resident critical incidents.
  • Develop community linkages and refer residents to appropriate community providers to address their needs.
  • Work closely with hospitals and emergency rooms to coordinate mental health and medical services for residents.
  • Perform other related duties as requested.


Benefits:
  • Medical
  • Dental
  • Vision
  • Prescription coverage
  • Life insurance
  • Retirement plan
  • Educational Reimbursement Program (includes tuition and license/certification)
  • Paid Time Off, which is accrued monthly and rolls over from year to year.
  • Paid Birthday Holiday


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  • Bronx, NY 10453, USA


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