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Dental Services Coordinator

2 months ago

Springfield, Pennsylvania, United States Childrens Dental Health Full time
{"title": "Patient Services Representative", "description": "Overview

We are seeking a motivated and customer-oriented individual to join our team as a Patient Services Representative. As a key member of our front office staff, you will provide exceptional customer service and ensure a smooth and efficient experience for our patients and families.

Responsibilities
  • Provide welcoming and respectful customer service to patients and families upon arrival and dismissal.
  • Serve as a liaison between patients and support staff by preparing patient charts and keeping the office organized.
  • Filing and scanning medical documents and office forms as directed.
  • Verifying patient demographic, health, pharmacy, and insurance information.
  • Scheduling and confirming patient appointments.
  • Cleaning the front office work area and other maintenance assignments as directed.
Qualifications
  • Motivated and willing to learn on the job.
  • Experience working in the front desk area of a medical or dental practice preferred.
  • Strong customer service skills and ability to communicate well.
  • Demonstrated desire to work with children in a pediatric setting.
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines.
What We Offer
  • Comprehensive benefits package, including medical and vision insurance, 401(k) plan with company match, and generous paid time off and holidays.
  • Employee referral program and exclusive discounts on various services and products.
  • Pet insurance and cutting-edge technology and training.
  • Life and disability insurance options.
About Us

Children's Dental Health is the leading provider of pediatric dental medicine in the region, operating 33 practices and four surgery centers in the PA/NJ/DE marketplace. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

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