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Customer Service Representative for Gastronomy

2 months ago

Rolling Fork, Mississippi, United States Stellar Technologies Full time
Customer Service Representative for Gastronomy

We are seeking a skilled Customer Service Representative to join our team in Berlin. As a key member of our customer service department, you will serve as a liaison between our customers, product consultants, merchandise planners, and logistics at our locations.

Key Responsibilities:
  • Provide exceptional customer service over the phone, addressing inquiries and resolving issues in a timely and professional manner.
  • Consult with customers from the hotel and gastronomy industry on products and services, offering tailored solutions to meet their needs.
  • Receive and process customer orders, ensuring accurate and efficient delivery of products and services.
  • Act as a contact person for our nationwide locations, providing support and guidance to customers and internal stakeholders.
Requirements:
  • Proven experience in the gastronomy and hotel industry, with a strong understanding of customer needs and preferences.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.

We are a dynamic and innovative company, committed to delivering exceptional customer experiences. If you are a motivated and customer-focused individual with a passion for the gastronomy industry, we encourage you to apply for this exciting opportunity.