Customer Experience Associate

3 weeks ago


Woodbridge, New Jersey, United States Indigo Books & Music Full time

Job Title: Seasonal Customer Experience Representative

Job Summary:

We are seeking a highly motivated and customer-focused Seasonal Customer Experience Representative to join our team at Indigo Books & Music. As a Seasonal Customer Experience Representative, you will be responsible for providing exceptional customer service, supporting the daily operations of the store, and creating a warm and welcoming environment for our customers.

Key Responsibilities:

  • Provide exceptional customer service, engaging and inspiring our customers on the floor, and making meaningful connections.
  • Support the daily operations of the store, including conducting inventory cycle counts, replenishing stock, managing product returns, shelving products, and receiving and processing incoming store merchandise.
  • Use merchandising standards to create a visually appealing, stimulating store environment.
  • Curate specific product collections for each customer you meet, leaving a lasting impression.

Qualifications:

  • Passionate, enthusiastic, curious, humble, giving, and driven individuals who are passionate about delivering exceptional customer service.
  • Ability to work in a fast-paced environment, with a focus on providing excellent customer service.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.

What We Offer:

  • A dynamic and enriching work environment, with opportunities for growth and development.
  • A competitive hourly rate and benefits package.
  • The opportunity to work with a leading retailer in the Canadian market.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].


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