Sales Support Specialist
7 days ago
Seadev is a dynamic digital marketing company driving innovation and growth in the industry. We measure our success not only by profit but also by our positive impact on the community.
Job OverviewThe Sales Support Specialist will play a vital role in taking our sales performance to new heights. This position requires a driven individual with excellent organizational skills, attention to detail, and exceptional communication abilities.
- Sales Support:
- Collaborate closely with the Sales Representative to maximize sales bookings by ensuring all pre- and post-meeting tasks are handled efficiently and accurately.
- Handle administrative tasks such as updating customer records in the CRM, reviewing communications and contracts for accuracy, note-taking, and preparing detailed estimations before scheduled sales calls.
- Customer Engagement:
- Create and deliver value-added touchpoints between sales meetings to guide customers through their journey and maintain strong engagement.
- Schedule and coordinate follow-up meetings with clients to ensure timely and consistent communication, especially for clients who are not in a position to make a quick decision.
- CRM Management:
- Maintain and update customer data in the CRM system to ensure accurate reporting and seamless information access for the sales team.
- Marketing Collaboration:
- Act as a liaison between the Sales Representative and the Marketing Team, sharing feedback from sales meetings to inform content strategies and improve marketing alignment with customer needs.
- Create or enhance follow-up materials, such as email templates, and identify additional sales or marketing materials that would maximize Customer Engagement during follow-up.
- Upskilling to Sales Rep:
- Participate in on-the-job training to develop sales techniques, product knowledge, and client engagement strategies, preparing for a potential transition into a Sales Representative role.
This position requires:
- Travel required 2-4 times per year to attend industry trade shows, company meetings, and client meetings.
- Part-time or full-time position available.
- Previous experience in sales support, administration, or customer service is a plus.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- A collaborative mindset with a strong desire to learn and grow into a sales position.
- A proactive and adaptable approach to problem-solving and process improvement.
We offer:
- Bonus: Work anniversary bonus, Referral bonus, Commission + Bonus for bringing new project.
- Gifts: Birthday gifts for employees and their children, Wedding anniversary gift, Baby shower, Women's day, Children's day.
- Performance & Salary Review: Annual assessments to ensure fair and equal pay based on performance results.
- Team building events and holidays: Company retreat, Family Day, Thanksgiving, Christmas, Year End party.
- 17 days off per year: 10 days of annual leave, 5 sick days, 2 Christmas days, and other public holidays as per regulations.
- Friday off in July and August: Enjoy longer weekends, recharge, and soak up the summer sun.
Estimated salary: $50,000 - $70,000 per annum, depending on experience and qualifications.
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