Consumer Access Specialist Relief Ottawa

9 hours ago


Ottawa, Kansas, United States AdventHealth Ottawa Full time
Job Title: Consumer Access Specialist Relief Ottawa

Join AdventHealth Ottawa as a Consumer Access Specialist Relief Ottawa and be part of a team that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit.

This is a relief position, working days or nights, and requires a flexible schedule to meet department needs. As a Consumer Access Specialist, you will ensure patients are appropriately registered for all service lines, perform eligibility verification, obtain pre-cert and/or authorizations, make financial arrangements, request and receive payments for services, perform cashiering functions, clear registration errors, and edit pre-bill.

You will maintain a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Actively participate in extending exemplary service to both internal and external customers and accept responsibility in maintaining relationships that are equally respectful to all.

Key Responsibilities:

  • Proactively seek assistance to improve any responsibilities assigned to their role
  • Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience
  • Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs
  • Meets and exceeds productivity standards determined by department leadership
  • Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime

Requirements:

  • High School Graduate or equivalent
  • One year of relevant healthcare experience
  • Prior collections experience
  • One year of customer service experience
  • One year of direct Patient Access experience
  • Associates degree

This facility is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience, and other relevant factors within this pay range.



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