Senior Data Quality Specialist
1 week ago
Recology is seeking a Senior Data Quality Specialist to join our team. As a key member of our operations team, you will be responsible for verifying customer overage and contamination violations within our "Third Eye" system. You will validate overage and contamination, and issue warning or charge letters to customers to notify them of the violation.
Key Responsibilities:
- Verify customer overage and contamination violations within the "Third Eye" system.
- Validate overage and contamination, and issue warning or charge letters to customers.
- Work collaboratively with all teams to meet or exceed all contractual requirements and ensure the highest level of service for the customer.
- Generate reports, as needed.
- Provide backup support to customer service; respond to service email requests.
Requirements:
- Four years of customer service-related experience.
- Excellent oral and written communication skills.
- Clerical skills.
- Attentiveness and analytical thinking skills.
- Customer/Client orientation.
- Detail oriented with ability to problem solve.
- Computer programs, including Microsoft Office suite of applications.
Benefits:
- Paid time off and paid holidays.
- Health and wellness benefits including medical, dental, and vision.
- Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
- Annual wellness incentives.
- Employee Assistance Program (EAP).
- Educational assistance.
- Commuting benefits.
- Employee referral program.
Recology is an equal opportunity employer committed to supporting an inclusive and diverse work environment where employees are valued, heard, and provided development opportunities.
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