Bed Management Coordinator

4 weeks ago


Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time
Job Summary

We are seeking a highly skilled Bed Management Coordinator to join our team at Presbyterian Healthcare Services. As a key member of our hospital operations team, you will be responsible for coordinating patient flow and throughput, ensuring efficient use of hospital resources, and providing exceptional customer service to patients, families, and healthcare providers.

Key Responsibilities:

  • Deploy programmatic development and revision of Bed Management Center at Presbyterian and Kaseman Hospitals.
  • Implement the hospitals mission, philosophies, goals, standards, policies, and procedures related to patient flow and throughput.
  • Make independent decisions related to placement of patients.
  • Identify and resolve issues affecting patient throughput or access at Presbyterian and Kaseman Hospitals.
  • Interact with internal and external customers to facilitate appropriate placement of patients and optimize access to hospital resources.
  • Assist in processing and resolution of interdepartmental and internal operational issues related to bed management and patient throughput.
  • Provide clerical and/or secretarial duties.
  • Access and enter patient information from computerized system in order to direct clients and customers.
  • Assist Nursing Supervisors and other clinical leadership with information to manage the hospitals Capacity Management Plan.
  • Function as a customer service representative to referring facility physicians and staff, patients, and families all internal customers such as physicians, nurses.
  • Perform primary admission functions for Presbyterian, Kaseman, and Rio Rancho facilities including admitting, changing patient status, discharging, transferring.
  • Provide and/or coordinate technical support for bed management and admitting software systems.
  • Provide coverage for Staffing Coordinator in their absence.
  • Provide dispatcher oversight of daily Transport Department operations through the use of the automated transport system.

Requirements:

  • High school diploma, strong computer skills, successful completion of Medipac competency training, medical terminology or class within 3 months, and one to three years of experience in customer service required.

Benefits:

  • All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance, and other optional voluntary benefits.
  • Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being.

About Presbyterian Healthcare Services:

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan, and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke-free campuses.


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