Treatment and Operations Associate
3 weeks ago
Key Responsibilities:
- Greet patients, answer phones, schedule appointments, provide cost estimates, and collect patient financial responsibility.
- Manage the doctors' schedule and communicate with patients and referring offices.
- Provide concierge-level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Requirements:
- High school diploma or equivalent required.
- One year of customer service experience required.
- Medical or dental experience preferred.
Benefits:
- Competitive salary: $55,000 - $65,000 per annum.
- Benefits package including medical, dental, and vision coverage.
- 401(k) Plan with company match.
- Health Savings Account (HSA) with HDHP health plans.
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