Customer Experience Representative

5 days ago


Milford, Massachusetts, United States T-Mobile Full time

At T-Mobile, you'll have the opportunity to work as a Customer Experience Representative. As a member of our team, your role will be to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Your primary responsibilities will include exploring individual needs and providing hands-on demonstrations of the latest technology. You will also perform side-by-side selling to find personalized solutions for customers beyond the bare-bones device.

Key Responsibilities:
  • Help customers navigate their shopping journey
  • Explore customer needs and provide technology demonstrations
  • Perform side-by-side selling to find personalized solutions
Requirements:
  • Demonstrated ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Able to work independently and collaboratively as part of a team
Benefits:
  • Competitive salary range $45,000 - $65,000 per year
  • Opportunities for career growth and professional development
  • Benefits package including medical, dental, and vision insurance

As a Customer Experience Representative at T-Mobile, you'll have the chance to make a meaningful impact on our customers' lives. If you're passionate about delivering exceptional customer service and have a knack for finding creative solutions, we encourage you to apply for this exciting opportunity.



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