Experienced Veterinary Support Specialist
1 week ago
About This Role
We are seeking an experienced veterinary customer service representative to join our team at the Animal Emergency & Specialty Center of NW Arkansas.
This role is perfect for someone who is passionate about delivering exceptional customer service and has a knack for connecting with people and their pets. As a CSR, you will be responsible for maintaining smooth operations and providing outstanding client care in a fast-paced animal emergency environment.
Responsibilities
- Be a calming presence in emergency situations while providing support and solutions for emotional clients.
- Use empathy and communication skills to address and resolve concerns.
- Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
Requirements
- 1-year veterinary experience preferred
- Compassionate, calm, team player, multi-tasker, and strong communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset
What We Offer
- Competitive wages ($35,000 - $45,000 per year)
- Flexible scheduling, including 3-day work weeks
- Ongoing education and training opportunities
- A supportive, team-oriented work environment
- Free vaccines for staff pets and excellent discounts on products and services
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