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IRD Order Taker
2 months ago
Job Summary:
The IRD Order Taker - Guest Experience Specialist is responsible for recording guest food and beverage in-room dining orders and offering menu suggestions. This role requires continuous communication with in-room dining servers on amenity coordination and all deliveries. The IRD Order Taker processes forms of payment for goods and services, including room charges, credit card, and cash.
Key Responsibilities:
- Record guest food and beverage in-room dining orders
- Offer menu suggestions to guests
- Communicate with in-room dining servers on amenity coordination and deliveries
- Process forms of payment for goods and services
Why Work at HYATT Hotels?
HYATT Hotels offers a range of benefits to its employees, including:
- Free room nights and discounted room rates for employees and their families
- Medical, dental, and vision insurance with a 30-day waiting period
- 401K with company match
- Free employee meal during shift
- Generous paid time off
- Tuition reimbursement
- Employee stock purchase plan
- Discounted ski passes
- Excellent training and professional development opportunities
Requirements:
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal communication skills
- Current Alcohol server certification and/or food service permit as required by local or state government agency