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Creative Project Manager

2 months ago

Miami, United States PSG Global Solutions Careers Full time

Job Summary

We are seeking a seasoned Creative Project Manager to join our team at PSG Global Solutions Careers. As a key member of our organization, you will be responsible for driving the transformation of our customer experience initiatives into best-in-class user experiences.

About the Role

The successful candidate will have a proven track record of leading cross-functional teams to develop and implement innovative solutions that meet business objectives. You will be responsible for analyzing customer behavior data to identify insights on performance and opportunities, and developing workflow models and autonomous processes to increase speed to market.

Key Responsibilities

  • Develop a customer-centric strategy to transform core initiatives into best-in-class user experiences.
  • Analyze customer behavior data to identify insights on performance and opportunities.
  • Build workflow models and develop autonomous processes to increase speed to market.
  • Provide expertise and leadership across internal teams, including Digital Operations, Engineering, Product, Experience Design, Marketing, and Channel partners.
  • Convert strategic ideas into executable actions by defining solution requirements and facilitating team activities.
  • Organize feature backlog to optimize delivery in alignment with business priorities.
  • Develop reports to provide an overview of experience performance.

Requirements

To be successful in this role, you will need:

Bachelor's degree or equivalent work experience.7+ years of relevant work experience.Demonstrated leadership of Experience Teams in framing and solving challenging problems.Proven record of implementing innovative efforts to improve experience from concept to execution.Experience with agile methodology and tools.Ability to travel up to 10%.

What We're Looking For

We are seeking a talented and experienced Creative Project Manager who is passionate about delivering exceptional customer experiences. If you have a proven track record of driving innovation and improving customer experiences, we want to hear from you.