Creative Project Manager

2 weeks ago


Miami, United States The Judge Group Full time

Targeted Years of Experience: 5-7 yearsResponsibilities:
Identifies opportunities to reimagine and revolutionize Customer Experience across company products.
Participates in user research and observation of user tasks, integrating these findings with business requirements to transform the user's mental model into the concept.
Delivers service improvements to improve the customer experience across company. Influences business and technology partners to support and deliver proposed improvements.
Uses Journey Net Promoter Score and other metrics to measure improvements over time.
Participates in Customer Experience focus group sessions with Business, Designers and Technology leaders.
Works across teams to continually eliminate unnecessary processes and continually implement new ways to enhance Customer Experience and to deliver tangible improvements.
Monitors and forecasts customer experience trends and impacts by doing a market study and research across industry to bring insights on new customer experience trends. Understands customer journeys across various transactions and identifies process gaps and opportunities.
Backlog management.
Requirements prioritization.
User story review and acceptance criteria writing.
Support test plan design for experience functionality.
Requirements gathering, evaluation and documentation for processes and transactions.
Understanding of the process for releasing products, stakeholders, and negotiation with key partners in order to provide the best outcome considering business constraints. Analyze competitive benchmarking to seize new opportunities.MUST HAVE SKILLS:
·
Demonstrated active participation in Experience Teams framing and solving challenging problems on multiple programs or shipped products with a large user base.
·
Proven record of implementation of innovative efforts to improve experience from concept to execution.
·
Experience with agile methodology and tools.DESIRED SKILLS:
·
A degree in CX Management.
·
Ability to digest and translate complex technical requirements into intuitive experiences.
·
Experience with design tools like Figma, Adobe XD, and Adobe Creative Cloud.
·
Experience with Smart Sheets and/or Google Suite.EDUCATION/CERTIFICATIONS:
·
Please indicate whether education and/or certifications are required or desired.
·
Bachelor's degree or equivalent work experience.
·
Five or more years of relevant work experience. \t\t\t \t\t\t



  • Miami, United States AEG Full time

    Job Title: Creative Project ManagerJoin our team as a Creative Project Manager and take on the challenge of overseeing project resourcing and prioritization for our creative team. As a key member of our team, you will be responsible for managing creative deliverables on all projects from start to finish, including digital, video, print, and social media.Key...


  • Miami, Florida, United States AEG Full time

    Creative Project Manager OpportunityThe Miami Marlins Creative Services team is seeking a highly skilled and experienced Creative Project Manager to oversee project resourcing and prioritization. As a key member of the team, you will manage creative deliverables on all projects from start to finish, including digital, video, print, and social media...


  • Miami, United States AEG Full time

    Job Summary:The AEG Creative Services team is seeking a highly skilled and organized Creative Project Manager to oversee project resourcing and prioritization. This role will work closely with the Marketing team and cross-functional leaders to manage creative deliverables on all projects from start to finish.Key Responsibilities:Collaborate with Marketing...


  • Miami, United States How To MANAGE a Small Law Firm Full time

    Job Title: Creative ProducerJob Summary:The Creative Producer is a skilled professional responsible for overseeing the creative aspects of production for Team RJon. The role involves managing the development of creative projects from conception to completion, ensuring they are delivered on time, within budget, and to the highest standards.Key...


  • Miami, United States PSG Global Solutions Careers Full time

    The OpportunityWe're seeking a seasoned Creative Project Manager to join our team at PSG Global Solutions Careers, working in the Telecommunications industry in Miami, Florida, United States.Develop a customer-centric strategy and roadmap to transform core initiatives into best-in-class user experiences.Analyze customer behavior data to identify insights on...


  • Miami, United States AEG Full time

    {"Job Title": "Creative Project Manager", "Job Description": "Job SummaryWe are seeking a highly organized and experienced Creative Project Manager to oversee project resourcing and prioritization for our creative team. The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to work effectively...


  • Miami, United States The Judge Group Full time

    Our client is currently seeking a Creative Project Manager - IV Additional Description Title- Creative Project Manager - IV / Sr. Experience Specialist Location- Miami, FL Duration- Long-term contract JOB DESCRIPTION: Targeted Years of Experience: 5-7 yearsResponsibilities: Identifies opportunities to reimagine and revolutionize Customer Experience across...


  • Miami, United States The Judge Group Full time

    Our client is currently seeking a Creative Project Manager - IV \t\t\t Additional Description \t\t\tTitle- Creative Project Manager - IV / Sr. Experience Specialist Location- Miami, FL Duration- Long-term contract JOB DESCRIPTION: Targeted Years of Experience: 5-7 yearsResponsibilities: Identifies opportunities to reimagine and revolutionize Customer...


  • Miami, United States The Judge Group Full time

    Role: Creative Project Manager - Iv Location: Miami, FL (Hybrid) Job Type: Contract Miami only Hybrid 3 days a week in office Tuesday - Thursday 2 months, likely will be extended beyond EOY Sr. Experience Specialist Targeted Years of Experience: 5-7 years Responsibilities: Identifies opportunities to reimagine and revolutionize Customer Experience across...


  • Miami, United States The Judge Group Full time

    Role: Creative Project Manager - Iv Location: Miami, FL (Hybrid) Job Type: Contract Miami only Hybrid 3 days a week in office Tuesday - Thursday 2 months, likely will be extended beyond EOY Sr. Experience Specialist Targeted Years of Experience: 5-7 years Responsibilities: Identifies opportunities to reimagine and revolutionize Customer Experience across...


  • Miami, Florida, United States Loud and Live Inc Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Creative Project Coordinator to join our team at Loud and Live Inc. The successful candidate will be responsible for managing multiple creative projects, working closely with the Creative Director to assign tasks and deadlines, and ensuring that all marketing collateral and creative work...


  • Miami Beach, United States The Judge Group Full time

    Title- Creative Project Manager - IV / Sr. Experience Specialist Location- Miami, FL (100% remote) Duration- Long-term contract JOB DESCRIPTION:Targeted Years of Experience: 5-7 yearsResponsibilities: Identifies opportunities to reimagine and revolutionize Customer Experience across client products. Participates in user research and observation of user...


  • Miami, United States The Judge Group Full time

    About The Judge GroupWe are a leading provider of professional staffing services, and we are seeking a highly skilled Creative Project Manager - Experience Transformation Specialist to join our team.Job SummaryWe are looking for a seasoned Creative Project Manager - Experience Transformation Specialist to lead the transformation of our customer experience...


  • Miami Beach, United States The Judge Group Full time

    Title- Creative Project Manager - IV / Sr. Experience Specialist Location- Miami, FL (100% remote) Duration- Long-term contract JOB DESCRIPTION:Targeted Years of Experience: 5-7 yearsResponsibilities: Identifies opportunities to reimagine and revolutionize Customer Experience across client products. Participates in user research and observation of user...

  • Creative Producer

    2 weeks ago


    Miami, United States How To MANAGE a Small Law Firm Full time

    Job Title: Creative ProducerThe Creative Producer is a key role in our team, responsible for overseeing the creative aspects of production. This includes managing the development of creative projects from conception to completion, ensuring they are delivered on time, within budget, and to the highest standards.Key Responsibilities:Develop and execute...

  • Creative Director

    3 weeks ago


    Miami, United States The Electric Factory Full time

    We are…An award winning creative innovation company with a 20 year history. We are a dynamic team of artisans and thinkers, legacy-shapers and innovators. We are master craftsmen designing experiences based on a deep understanding of what it means to be human in the ever-shifting landscape of a digitally enabled world. We are equally informed by...


  • Miami, Florida, United States Publicis Groupe Full time

    Job Title:Senior Program ManagerJob Description:Razorfish is seeking a highly skilled Senior Program Manager to lead creative development projects for one of our financial services clients. As a Senior PM, you will be responsible for managing creative teams, developing and managing timelines, and scoping and estimating creative tracks of work.Key...


  • Miami, United States How To MANAGE a Small Law Firm Full time

    Job Title: Visionary Creative LeaderJob Summary: We are seeking a highly skilled and experienced Visionary Creative Leader to join our team. The ideal candidate will have a proven track record of managing creative projects from conception to completion, ensuring they are delivered on time, within budget, and to the highest standards.Responsibilities:Project...


  • Miami, Florida, United States Recruitment Solutions Group Full time

    About the RoleWe are seeking a highly skilled and experienced Creative Project Manager to join our team at Recruitment Solutions Group. As a key member of our team, you will be responsible for overseeing the management and execution of digital, social, and video storytelling projects for our client accounts.The ideal candidate will have a proven track record...

  • Creative Director

    4 weeks ago


    Miami, United States GlueIQ Full time

    Job Title: Creative DirectorWe are seeking a highly skilled and experienced Creative Director to join our team at GlueIQ. As a key member of our creative department, you will be responsible for leading and inspiring a team of creatives while generating innovative ideas and delivering high-quality creative solutions.Key Responsibilities:Concepting and Design:...