Creative Project Manager
4 months ago
Our client is currently seeking a
Creative Project Manager - IV
Additional Description Title- Creative Project Manager - IV / Sr. Experience Specialist Location- Miami, FL
Duration- Long-term contract
JOB DESCRIPTION:
Targeted Years of Experience: 5-7 yearsResponsibilities:
Identifies opportunities to reimagine and revolutionize Customer Experience across client products.
Participates in user research and observation of user tasks, integrating these findings with business requirements to transform the user's mental model into the concept.
Delivers service improvements to improve the customer experience across client.
Influences business and technology partners to support and deliver proposed improvements.
Uses Journey Net Promoter Score and other metrics to measure improvements over time.
Participates in Customer Experience focus group sessions with Business, Designers and Technology leaders.
Works across teams to continually eliminate unnecessary processes and continually implement new ways to enhance Customer Experience and to deliver tangible improvements.
Monitors and forecasts customer experience trends and impacts by doing a market study and research across industry to bring insights on new customer experience trends.
Understands customer journeys across various transactions and identifies process gaps and opportunities.
Backlog management.
Requirements prioritization.
User story review and acceptance criteria writing.
Support test plan design for experience functionality.
Requirements gathering, evaluation and documentation for processes and transactions.
Understanding of the process for releasing products, stakeholders and negotiation with key partners in order to provide the best outcome considering business constraints.
Analyze competitive benchmarking to seize new opportunities.MUST HAVE SKILLS (Most Important):
Demonstrated active participation in Experience Teams framing and solving challenging problems on multiple programs or shipped products with a large user base.
Proven record of implementation of innovative efforts to improve experience from concept to execution.
Experience with agile methodology and tools.DESIRED SKILLS:
A degree in CX Management.
Ability to digest and translate complex technical requirements into intuitive experiences.
Experience with design tools like Figma, Adobe XD, and Adobe Creative Cloud.
Experience with Smart Sheets and/or Google Suite.EDUCATION/CERTIFICATIONS:
Bachelor's degree or equivalent work experience.
Five or more years of relevant work experience.
-
Creative Project Manager
2 months ago
Miami, United States The Judge Group Full timeRole: Creative Project Manager - Iv Location: Miami, FL (Hybrid) Job Type: Contract Miami only Hybrid 3 days a week in office Tuesday - Thursday 2 months, likely will be extended beyond EOY Sr. Experience Specialist Targeted Years of Experience: 5-7 years Responsibilities: Identifies opportunities to reimagine and revolutionize Customer Experience across...
-
Creative Project Manager
1 month ago
Miami, United States The Judge Group Full timeRole: Creative Project Manager - Iv Location: Miami, FL (Hybrid) Job Type: Contract Miami only Hybrid 3 days a week in office Tuesday - Thursday 2 months, likely will be extended beyond EOY Sr. Experience Specialist Targeted Years of Experience: 5-7 years Responsibilities: Identifies opportunities to reimagine and revolutionize Customer Experience across...
-
Creative Project Manager
4 months ago
Miami Beach, United States The Judge Group Full timeTitle- Creative Project Manager - IV / Sr. Experience Specialist Location- Miami, FL (100% remote) Duration- Long-term contract JOB DESCRIPTION:Targeted Years of Experience: 5-7 yearsResponsibilities: Identifies opportunities to reimagine and revolutionize Customer Experience across client products. Participates in user research and observation of user...
-
Creative Project Manager
1 month ago
Miami Beach, United States The Judge Group Full timeTitle- Creative Project Manager - IV / Sr. Experience Specialist Location- Miami, FL (100% remote) Duration- Long-term contract JOB DESCRIPTION:Targeted Years of Experience: 5-7 yearsResponsibilities: Identifies opportunities to reimagine and revolutionize Customer Experience across client products. Participates in user research and observation of user...
-
Strategic Project Director
6 days ago
Miami, Florida, United States Blueprint Creative Group Full timeWe are seeking a talented Program Manager to join our team at Blueprint Creative Group (BP). As a Program Manager, you will play a key role in managing the entire project cycle for assigned government programs, including client management, program oversight, scope of work management, and reporting.The ideal candidate will have a strong background in federal...
-
Creative Project Manager
1 month ago
Miami, United States The Judge Group Full timeTargeted Years of Experience: 5-7 yearsResponsibilities: Identifies opportunities to reimagine and revolutionize Customer Experience across company products. Participates in user research and observation of user tasks, integrating these findings with business requirements to transform the user's mental model into the concept. Delivers service improvements to...
-
Creative Project Manager
4 months ago
Miami, United States The Judge Group Full timeTargeted Years of Experience: 5-7 yearsResponsibilities: Identifies opportunities to reimagine and revolutionize Customer Experience across company products. Participates in user research and observation of user tasks, integrating these findings with business requirements to transform the user's mental model into the concept. Delivers service improvements to...
-
Creative Manager | Southeast Region
1 day ago
Miami, United States Colliers International Full timeWho you are The regional Creative Manager interfaces with regional and local marketing team members to deliver branding and campaign solutions while driving creative consistency through the development of best practice templates and branded collateral across print and digital platforms. Leading best-in-class creative direction for high-profile property...
-
Creative Director
4 weeks ago
Miami, United States We Recruit Full timeAbout the job Creative Director Our client is hiring!!! We are looking for an experienced Creative Director to provide our creative team with guidance and ideas to launch new impressive projects. You will devise the concepts and strategies for a particular venture and will monitor its progress. You will be able to implement your creative vision and become...
-
Executive/ creative producer assistant
4 weeks ago
Miami, United States Iles Formula Haircare Full timeCompany DescriptionILES FORMULA Haircare is a niche brand known for its high-performance haircare formulas created by internationally acclaimed celebrity hairstylist Wendy Iles. The collection offers a unique blend of care, repair, nourishment, strength, and protection, delivering exceptional results for all hair types. Endorsed by top salons internationally...
-
Executive/ creative producer assistant
4 weeks ago
miami, United States Iles Formula Haircare Full timeCompany DescriptionILES FORMULA Haircare is a niche brand known for its high-performance haircare formulas created by internationally acclaimed celebrity hairstylist Wendy Iles. The collection offers a unique blend of care, repair, nourishment, strength, and protection, delivering exceptional results for all hair types. Endorsed by top salons internationally...
-
Executive/ creative producer assistant
4 weeks ago
miami, United States Iles Formula Haircare Full timeCompany DescriptionILES FORMULA Haircare is a niche brand known for its high-performance haircare formulas created by internationally acclaimed celebrity hairstylist Wendy Iles. The collection offers a unique blend of care, repair, nourishment, strength, and protection, delivering exceptional results for all hair types. Endorsed by top salons internationally...
-
Civil Project Manager
4 weeks ago
Miami, United States Atwell LLC Full timeBack to jobs. New. Civil Project Manager. Miami, Florida, United States. Apply. Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real est Project Manager, Civil, Manager, Project, Business Services, Engineer
-
Creative Director
3 weeks ago
Miami, United States a21 Full timeAbout a21: We are the people who create experiences. We’re a tight-knit group of creatives, planners, and builders who know how to put on a show. We turn ideas into experiences by building brand worlds that capture the imagination. At our core, we are an agency of tastemakers with a passion for generating fun.Founded in 2006, the agency's corporate offices...
-
Creative Director
4 weeks ago
Miami, United States a21 Full timeAbout a21: We are the people who create experiences. We’re a tight-knit group of creatives, planners, and builders who know how to put on a show. We turn ideas into experiences by building brand worlds that capture the imagination. At our core, we are an agency of tastemakers with a passion for generating fun.Founded in 2006, the agency's corporate offices...
-
Creative Director
4 weeks ago
miami, United States a21 Full timeAbout a21: We are the people who create experiences. We’re a tight-knit group of creatives, planners, and builders who know how to put on a show. We turn ideas into experiences by building brand worlds that capture the imagination. At our core, we are an agency of tastemakers with a passion for generating fun.Founded in 2006, the agency's corporate offices...
-
Project Manager
2 weeks ago
Miami, United States Macro A Savills Company Full timeMACRO, A Savills CompanyMacro is a quality-driven project management consulting firm serving the corporate, educational, healthcare, hospitality, retail, non-profit institutional and commercial/residential real estate development sectors. Our corporate culture is a pure meritocracy, where attitude is just as important as technical ability. We reward creative...
-
Executive Creative Director
1 month ago
Miami, United States Highwire PR Full timeAbout us: Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As...
-
Project Manager
2 months ago
Miami, United States Terra Full timeLocation: Coconut Grove, FLWork type: In-PersonWe are seeking a Project Manager to join our team! You will be responsible for the management and delivery of technology related projects across various departments.Responsibilities Coordinate overall management of phases of multiple development projects and support the execution of the company’s development...
-
Project Manager
1 month ago
miami, United States Terra Full timeLocation: Coconut Grove, FLWork type: In-PersonWe are seeking a Project Manager to join our team! You will be responsible for the management and delivery of technology related projects across various departments.Responsibilities Coordinate overall management of phases of multiple development projects and support the execution of the company’s development...