Senior Account Manager

1 month ago


Iselin, New Jersey, United States World Insurance Associates LLC Full time
Job Title: Employee Benefits Senior Account Manager

World Insurance Associates LLC is seeking a highly skilled Employee Benefits Senior Account Manager to join our team. As a trusted advisor, you will lead and drive client relationships for strong client retention and satisfaction.

Key Responsibilities:
  • Strategic management of assigned book, including needs assessment, strategy and program development.
  • Develop and manage annual client service calendar to achieve client objectives.
  • Project manage client service plan activities and prepare and present key deliverables.
  • Monitor and communicate plan performance, identify cost drivers, analyze plan design options, and propose cost savings and funding alternatives.
  • Lead renewal and marketing activities and apply understanding of underwriting to negotiate with carriers.
  • Build strong client relationships, engaging internal and external subject matter experts to address client needs.
  • Deliver day-to-day client service, including compliance and escalated claims and billing issues.
  • Manage employee communication and engagement strategy, including coordination and review of open enrollment materials.
  • Lead benefits program implementation efforts, including plan document reviews and vendor calls.
Requirements:
  • Bachelor's degree in business or related field of study or equivalent work experience.
  • Minimum 7+ years of experience dealing with health and welfare plans.
  • Strong technical knowledge of health and welfare employee benefit plan design, insurance products, current and emerging trends and regulatory environment.
  • Strong financial acumen, analytical and detail orientation required.
  • Strong consultative and negotiation skills.
  • Excellent customer service skills.
  • Strong project management skills.
  • Strong relationship building skills.
  • Ability to apply critical thinking skills.
  • Strong communicator.
  • Self-starter with proven ability to work independently and within a strong team environment.
  • Advanced skills in Microsoft Office products.
  • Life and Health insurance license required.

At World Insurance Associates LLC, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.



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