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Growth and Development Leader

2 months ago

Burnsville, Minnesota, United States Supportable, LLC Full time
Job Description

**About Supportable, LLC**

Supportable, LLC is a small, innovative software company seeking a seasoned professional to drive growth and development. With over 30 years of experience in the Mental Health, Behavioral Health, Human Services, Assisted Living, and Substance Use industry, we have created a solution to help organizations improve their operations.

**Our Solution**

Supportable is a HIPAA-compliant CRM and referral management system designed exclusively for the behavioral health sector. This comprehensive platform integrates seamlessly with existing EHR systems to streamline intakes and enhance workflow efficiencies.

**Job Summary**

We are seeking a highly motivated and experienced Director of Growth and Development to lead our sales, account management, and external marketing efforts. The ideal candidate will have a proven track record of driving growth and development in a SaaS company, with a strong background in sales, account management, and marketing.

**Key Responsibilities**

  • **Sales Team Lead**: Plan and execute annual sales activities, generate leads and sales through outreach activities, and use the approved CRM to monitor leads and follow through with the approved sales process.
  • **Account Manager**: Lead point of contact for assigned customers, negotiate user agreements, and build/maintain strong client relationships.
  • **External Marketing**: Plan and execute marketing projects designed to promote Supportable to new leads or prospects.
  • **Online Marketing**: Monitor and respond to reviews from online review platforms, develop and implement weekly advertising and emails, and participate in marketing meetings and planning meetings.

**Requirements**

  • BA/BS degree in Business Administration, Sales, or relevant field.
  • Three years sales experience, preferably with SaaS or in the healthcare field.
  • Proven work experience in Account Management and Marketing.
  • Demonstrated ability to communicate, present, and influence key stakeholders at all levels of the organization.
  • Effective written and oral communication skills.
  • Effective time management and organizational skills.
  • Experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot).
  • Experience with Microsoft O365, and Adobe products.
  • Ability to manage multiple priorities while maintaining sharp attention to detail.
  • Ability to work independently and take initiative.
  • Ability to maintain a professional composure to effectively represent the organization.
  • Ability to maintain a high level of confidentiality.
  • Excellent listening, negotiation, judgment, and presentation abilities.
  • Knowledge and experience of creating video content is preferred.
  • Ability to operate standard office equipment.

**What We Offer**

$80,000+ base salary, plus commission.

Opportunity to work with a small SaaS company gaining traction in the market.

Chance to make a meaningful impact on the growth and development of the company.