Client Service Representative
3 days ago
This is a remote position with a reputable financial services provider.
About the CompanyEstablished in 1898, the company is a leading provider of financial services to individuals, businesses, and professionals. With a strong presence in Raleigh, North Carolina, the company serves customers through a network of branch offices, online banking, and ATMs.
Key Responsibilities- Provide exceptional customer service via inbound telephone calls and resolve concerns related to retail, commercial, and online banking.
- Identify cross-sell opportunities and make referrals as appropriate.
- Provide accurate and confidential client service through bankcards, business online banking, or general servicing knowledge.
- Outstanding prioritization skills.
- Display patience and empathy.
- Skilled and efficient in writing and verbal communication.
- Provide knowledgeable, friendly, and eloquent customer service.
Affordable PPO healthcare and dental options available.
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