Client Service Representative

3 days ago


TX United States Kirsten and Associates Full time
Job Overview

This is a remote position with a reputable financial services provider.

About the Company

Established in 1898, the company is a leading provider of financial services to individuals, businesses, and professionals. With a strong presence in Raleigh, North Carolina, the company serves customers through a network of branch offices, online banking, and ATMs.

Key Responsibilities
  • Provide exceptional customer service via inbound telephone calls and resolve concerns related to retail, commercial, and online banking.
  • Identify cross-sell opportunities and make referrals as appropriate.
  • Provide accurate and confidential client service through bankcards, business online banking, or general servicing knowledge.
Requirements
  • Outstanding prioritization skills.
  • Display patience and empathy.
  • Skilled and efficient in writing and verbal communication.
  • Provide knowledgeable, friendly, and eloquent customer service.
Benefits

Affordable PPO healthcare and dental options available.



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