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Property Management Assistant
2 months ago
Company Background: Established in 1983, AKAM is renowned for its exceptional expertise, cutting-edge technology, cost-effective solutions, and outstanding customer service in the property management sector. We cater to a diverse range of clients, including condominiums, cooperatives, homeowners associations, and investment properties. Our mission is to enhance operational efficiency and deliver maximum value to our clients, guided by our core values of Innovation, Collaboration, Elevation, Accountability, and Hospitality.
What We Provide: AKAM takes pride in being recognized as a Great Place to Work-CertifiedTM. Explore more about our organization through our website. Our comprehensive benefits package includes various healthcare, dental, and vision plans, a retirement savings program, generous paid time off, 11 paid holidays annually, educational reimbursement, transportation discounts, performance awards, and numerous social and recreational events.
Role Summary: The Property Management Assistant will collaborate closely with the Property Manager to support the daily operations of rental and commercial properties throughout the city. This role involves maintaining effective communication with property owners and working alongside the Management Executive on all property-related matters.
Key Responsibilities:
- Assist the assigned Property Manager in ensuring the operational, mechanical, aesthetic, and financial performance of client properties.
- Handle administrative tasks, including preparation for annual meetings, drafting memorandums, updating Building Link, reviewing overtime for property staff, maintaining Certificates of Insurance, and sending welcome letters to new unit owners.
- Oversee and process apartment alteration documents.
- Engage regularly with the Resident Manager and/or Superintendent.
- Coordinate with the Financial Analyst on matters such as arrears, petty cash, and accounts receivable tickets.
- Ensure timely and accurate payment of property taxes and vendor bills.
- Provide owners/shareholders with monthly statements and necessary adjustments promptly.
Qualifications:
- A Bachelor's degree in a business-related field is preferred.
- 1-2 years of experience in an Assistant Management Executive or Assistant Property Manager role, particularly in managing multiple rental and commercial properties, is preferred.
- Familiarity with property management software such as Yardi, Avid, and BuildingLink is advantageous.
- Proficiency in MS Office Suite, especially Outlook, Excel, and Word.
- Ability to thrive in a fast-paced environment.
- Experience in addressing and resolving tenant concerns.
- Strong organizational and multitasking abilities.
- Exceptional customer service and hospitality skills are essential.
Employee Benefits:
- 401(k) matching program
- Dental coverage
- Employee assistance services
- Flexible spending accounts
- Health insurance options
- Life insurance coverage
- Paid time off policies
- Referral incentives
- Retirement planning options
- Vision care insurance
AKAM Living Services, Inc. is dedicated to fostering a diverse workforce and an inclusive workplace. We are an equal opportunity employer and adhere to all relevant federal, state, and local employment laws. All qualified candidates are encouraged to apply and will be considered for employment without regard to any characteristic protected by applicable law.