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Hospitality Representative

2 months ago


Rhinebeck, New York, United States Nuvance Health Full time
Job Summary

We are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Nuvance Health. As a key member of our hospitality team, you will be responsible for providing exceptional service to our patients, visitors, and staff.

Key Responsibilities
  • Provide warm and welcoming service to patients, visitors, and staff
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Assist with wayfinding and navigation of the hospital
  • Provide wheelchair assistance and other mobility support as needed
  • Collaborate with other departments to ensure seamless customer experience
Requirements
  • High school diploma or equivalent required
  • Minimum 12 months of direct customer service or hotel/hospitality experience
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to lift up to 35 pounds and push/pull wheelchairs as needed
Working Conditions

This role requires standing for long periods, walking, and frequent lifting/pushing/pulling of heavy items. You will also be exposed to moderately noisy environments and occasional exposure to minor injury or other occupational hazards.

What We Offer
  • Competitive hourly rate of $26.83
  • Opportunity to work in a dynamic and patient-centered environment
  • Collaborative and supportive team culture