Guest Services Representative

2 months ago


Rhinebeck, United States Northern Dutchess Hospital Full time
Description

Position at Northern Dutchess Hospital

JOB QUALIFICATIONS
Education: Requires high school diploma or equivalent; general knowledge of high school subject matter possibly including sciences, simple medical procedures or terminology or office equipment.

Experience: Minimum of 12 months of direct customer service or hotel/hospitality experience.

License: N/A

PHYSICAL AND MENTAL FACTORS

Physical: Requires standing for full shift while on duty (no sitting or leaning except on break), walking distances to escort visitors, pushing guests in wheelchairs, and other constant physical movements on a routine basis. Also, frequent lifting/pushing/pulling of heavy items long distances and up inclined floors (ie wheelchairs with guests, including bariatric wheelchairs with bariatric guests).

Mental: Some irregularity in scheduled hours because of compensated overtime requirements, including weekend rotation, or occasional stress due to periodic or cyclical workload pressures.

ENVIRONMENTAL AND WORKING CONDITIONS
Some minor physical inconvenience or discomfort routinely present in the work situation (moderately noisy, disagreeable odors, etc.) or occasional exposure to minor injury or other occupational hazards requiring precaution.

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Northern Dutchess Hospital

Org Unit: 983

Department: Gift Shop

Exempt: No

Salary Range: $16.00 - $26.83 Hourly

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