Front Desk Representative
4 days ago
Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Aloft hotel located in St. Louis, MO.
This position will be responsible for arriving, departing, and in-house guests as well as telephone inquiries regarding reservations, hotel information, and guest concerns.
Key Responsibilities:- Greet, register, and assign rooms to guests.
- Issue room key and give directions.
- Sort incoming mail and faxes for guests.
- Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
- Keep records of room availability and guests' accounts.
- Compute bill, collect payment, and make change for guests.
- Makes, confirms, and cancels reservations.
Previous experience as a Front Desk Agent is preferred.
Experience in a customer service industry is required.
About Us:Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton, and IHG.
We aim to competitively compensate our associates and reward their contributions.
Please visit our website for more information:
We offer a range of benefits including, but not limited to:
- Growth and development tools and access to learning
- Robust PTO policies
- Medical/Dental/Vision Coverage
- 401k matching
- Employee Assistance Program
- Discounted products and services
Midas Hospitality is proud to be a drug-free workplace and equal opportunity employer.
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