Front Desk Representative

4 days ago


St Louis, Missouri, United States Midas Hospitality Full time
Front Desk Agent

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Aloft hotel located in St. Louis, MO.

This position will be responsible for arriving, departing, and in-house guests as well as telephone inquiries regarding reservations, hotel information, and guest concerns.

Key Responsibilities:
  • Greet, register, and assign rooms to guests.
  • Issue room key and give directions.
  • Sort incoming mail and faxes for guests.
  • Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
  • Keep records of room availability and guests' accounts.
  • Compute bill, collect payment, and make change for guests.
  • Makes, confirms, and cancels reservations.
The Ideal Candidate:

Previous experience as a Front Desk Agent is preferred.

Experience in a customer service industry is required.

About Us:

Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton, and IHG.

We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information:

We offer a range of benefits including, but not limited to:

  • Growth and development tools and access to learning
  • Robust PTO policies
  • Medical/Dental/Vision Coverage
  • 401k matching
  • Employee Assistance Program
  • Discounted products and services

Midas Hospitality is proud to be a drug-free workplace and equal opportunity employer.



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