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Shift Leader

2 months ago

Royal Oak, Michigan, United States Potbelly Sandwich Works Full time
Shift Leader Job Description

Potbelly Sandwich Shop is seeking a skilled Shift Leader to lead our team and deliver exceptional customer service. As a Shift Leader, you will be responsible for managing daily operations, ensuring high-quality food and service, and maintaining a positive work environment.

Key Responsibilities:
  • Lead and motivate team members to achieve sales and customer satisfaction goals
  • Manage daily operations, including inventory, scheduling, and customer service
  • Ensure compliance with health and safety standards, as well as company policies and procedures
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to achieve business objectives
Requirements:
  • 1+ year of supervisory experience in a fast-paced restaurant or retail environment
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Knowledge of food safety and sanitation procedures
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer:
  • Competitive pay and benefits package
  • Opportunities for career growth and development
  • A fun and dynamic work environment
  • Discounts on food and merchandise

Potbelly is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.