Shift Leader
4 weeks ago
Potbelly Sandwich Works is seeking a motivated and customer-focused Shift Leader to join our team in Royal Oak, MI.
About the Role:
The Shift Leader is responsible for leading a team of associates to deliver exceptional customer service and high-quality products. This includes managing daily operations, ensuring compliance with health and safety standards, and maintaining a clean and safe work environment.
Key Responsibilities:
- Lead and develop a team of associates to achieve sales and customer service goals
- Manage daily operations, including inventory management, cash handling, and security procedures
- Ensure compliance with health and safety standards, including food safety and cleanliness
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other team members to achieve business objectives
What We Offer:
- Competitive pay and benefits package
- Opportunities for career growth and development
- A fun and dynamic work environment
- Discounts on Potbelly products and services
Requirements:
- 1+ year of supervisory experience in a restaurant or retail environment
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing situations
- High school diploma or equivalent required
Why Work for Potbelly?
Potbelly is a fast-growing company that values its employees and provides opportunities for career growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our employees and the communities we serve.
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