Shift Leader

4 weeks ago


Royal Oak, Michigan, United States Potbelly Sandwich Works Full time
Shift Leader

Potbelly Sandwich Works is seeking a motivated and customer-focused Shift Leader to join our team in Royal Oak, MI.

About the Role:

The Shift Leader is responsible for leading a team of associates to deliver exceptional customer service and high-quality products. This includes managing daily operations, ensuring compliance with health and safety standards, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Lead and develop a team of associates to achieve sales and customer service goals
  • Manage daily operations, including inventory management, cash handling, and security procedures
  • Ensure compliance with health and safety standards, including food safety and cleanliness
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other team members to achieve business objectives

What We Offer:

  • Competitive pay and benefits package
  • Opportunities for career growth and development
  • A fun and dynamic work environment
  • Discounts on Potbelly products and services

Requirements:

  • 1+ year of supervisory experience in a restaurant or retail environment
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High school diploma or equivalent required

Why Work for Potbelly?

Potbelly is a fast-growing company that values its employees and provides opportunities for career growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our employees and the communities we serve.


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