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Office Operations Manager
2 months ago
Overview
The Office Operations Manager plays a crucial role in managing the daily administrative functions of a multi-office law firm. This position is essential for ensuring that the firm operates smoothly across various locations, providing necessary support and training to meet client demands effectively.
Key Responsibilities
The following duties are fundamental to the role of the Office Operations Manager. This list is not exhaustive, and additional responsibilities may be assigned as required.
Administrative Oversight
Lead the administrative team, fostering strong relationships and performance to guarantee optimal support.
Oversee staffing and workflow management for administrative personnel across all firm locations.
Inspire and motivate team members to enhance productivity and efficiency within the workplace.
Provide strategic leadership in evaluating and addressing current and future administrative requirements. Collaborate with senior management to devise, propose, and implement effective solutions that align with the firm's objectives.
Assist in the recruitment process for administrative roles.
Conduct performance assessments for administrative staff, preparing annual evaluations that offer constructive and honest feedback.
Support the planning and organization of internal business meetings, training sessions, and social events held at the offices.
Contribute to special projects as necessary.
Qualifications
Education: A bachelor's degree or equivalent professional experience.
Experience: 3 to 5 years of experience in office management, particularly within a law or service-oriented firm. Previous experience as a legal assistant is advantageous.
Skills and Competencies:
Proven experience in supporting senior partners and executives. Excellent communication and interpersonal skills, with the ability to collaborate effectively with all levels of personnel, clients, and vendors. Capability to work autonomously as well as part of a team.
Strong commitment to confidentiality and discretion.
A solid understanding of human resources principles and familiarity with employment legislation.
Exceptional organizational and follow-up abilities, including the capacity to prioritize tasks, manage multiple responsibilities, and utilize time efficiently.
Proactive self-starter with a high degree of initiative.
Strong problem-solving skills, working alongside senior management to implement agreed-upon solutions for workplace challenges.
Ability to perform well under pressure while managing competing demands and maintaining professionalism.
Outstanding written and verbal communication skills.
Advanced proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Physical and Mental Requirements
Ability to sit or stand for extended periods.
Capability to type for prolonged durations.
Ability to manage stress resulting from workload pressures.
Willingness to travel between office locations as needed.
