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Healthcare Coordinator

2 months ago


Riverside California, United States PDS Health Full time
About the Role

We are seeking a highly skilled and motivated Healthcare Coordinator to join our team at PDS Health. As a key member of our dental office, you will play a vital role in ensuring a seamless patient experience from initial consultation to treatment completion.

Key Responsibilities
  • Financial Partnership: Collaborate with supported dentists to secure financial commitments from patients, ensuring timely and effective treatment.
  • Patient Education: Educate patients on treatment options, addressing common objections and concerns to achieve optimal case acceptance.
  • Schedule Management: Proactively manage dentist schedules to maintain productivity and efficiency.
  • Operational Excellence: Model company culture, values, and best practices, ensuring a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Requirements
  • Education: High School Diploma or equivalent.
  • Travel: May require travel between offices.
  • Preferred Qualifications: Prior coursework or on-the-job training in dentistry, insurance, or business.
Desirable Skills
  • Results-Oriented: Energetic self-starter with a focus on achieving results.
  • Patient Advocate: Flexible, adaptive, empathetic, and passionate about delivering exceptional patient care.
  • Process Focused: Data-driven decision-maker with a comprehensive understanding of operational processes.
  • Financial Acumen: Understands profit drivers, utilizes metrics to manage, and builds financial understanding among team members.
  • Influencer: Active listener and observer with a talent for creating win-win situations.
Benefits
  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Tuition Reimbursement
  • 401K
  • Paid Time to Volunteer in the Community