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Technical Service Engineer

2 months ago

Albany, New York, United States MTS Systems Full time

Company Overview

Are you ready to Advance Your Career in the Test and Simulation Sector? At MTS, we transform ambitious ideas into reality, working on projects that involve cars, aircraft, bridges, wind turbines, and advanced materials. We provide a rewarding career path for skilled professionals eager to address complex challenges for our esteemed global clientele.

Position Overview

Role Summary

As a key member of our team, you will be responsible for the calibration, maintenance, installation, troubleshooting, and repair of sophisticated computer-controlled servo-hydraulic and electro-mechanical testing systems at various client sites. Utilize your expertise in aviation mechanics, hydraulics, and electronics troubleshooting to contribute effectively. Experience in equipment calibration is advantageous.

Note: US Citizenship is mandatory for roles in regulated environments.

This position requires significant travel, approximately 70%, including occasional overnight stays.

Key Responsibilities

  • Oversee customer relationships and business operations to ensure high levels of customer satisfaction and operational effectiveness.
  • Diagnose and resolve equipment issues across various system components.
  • Conduct independent calibrations for designated clients.
  • Coordinate installation and maintenance activities.
  • Adhere to MTS quality system standards.
  • Assist in service sales initiatives and maintain accurate service records.
  • Manage company resources in accordance with established policies.
  • Stay informed about MTS technologies and product offerings.
  • Perform additional tasks and projects as assigned.

Qualifications

  • Familiarity with PID Controllers (preferred)
  • Ability to troubleshoot at the board level (essential)
  • Experience with Hydraulics and Pneumatics
  • Capability to read and interpret Blueprints and Schematics
  • Willingness to travel frequently
  • Possession of a valid driver's license and automobile/liability insurance
  • Strong verbal and written communication skills
  • Basic proficiency in MS Office applications
  • Demonstrated personal discipline and problem-solving abilities
  • Experience in customer service roles

Education and Experience Requirements

A Bachelor's degree in Engineering or a related discipline with a minimum of 2 years of relevant experience, or an Associate's degree (Vocational/Technical) or equivalent military training with at least 4 years of relevant experience.

Additional Information

MTS Systems is dedicated to providing equal employment opportunities to all individuals, promoting diverse perspectives, and fostering inclusive work environments that support career development and excellence in performance. If you seek a workplace where your skills are appreciated and your potential is maximized, consider MTS.