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Customer Service Ambassador
2 months ago
XPO Logistics is seeking a skilled professional to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for:
Key Responsibilities:
- Providing exceptional customer service via various communication channels
- Resolving customer complaints in a professional and timely manner
- Diagnosing and resolving issues related to delivery routes and orders
- Monitoring and verifying delivery progress
- Processing changes and cancellations to delivery orders
About XPO Logistics:
XPO Logistics is a leading provider of transportation and logistics services. Our team is dedicated to delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our clients.
