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Customer Service Representative

1 month ago

Slingerlands, United States Citizens Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Citizens Bank. As a key member of our branch team, you will be responsible for providing exceptional service to our customers, answering their questions, and helping them achieve their financial goals.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process transactions, including cash and digital payments, and maintain accurate records.
  • Work collaboratively with colleagues to achieve branch goals and objectives.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Minimum 1 year of customer service experience, preferably in a financial services environment.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • Competitive hourly rate: $17.00-$22.45 per hour.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.