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Customer Service Representative

2 months ago

Burnsville, Minnesota, United States Bob Boldt HVAC Full time

Are you a customer-centric individual with excellent communication skills? Do you thrive in a fast-paced office environment? Bob Boldt HVAC, a leading provider of heating and cooling solutions, is seeking a highly motivated Customer Service Associate to join our team.

Why You'll Love Working with Us

  • Competitive Compensation: We offer a competitive hourly wage of $17-$21, based on experience.
  • Comprehensive Benefits: Our benefits package includes a 401(k), PTO/Holiday pay, and ongoing training opportunities.
  • Opportunities for Growth: We invest in our employees' professional development, providing continuous training to help them grow personally and professionally.
  • Positive Work Environment: Our team fosters a collaborative and inclusive atmosphere where your contributions are valued.

About Bob Boldt HVAC

Bob Boldt HVAC has been proudly serving our community's heating and cooling needs since 1988. Our talented team provides exceptional HVAC service, repair, and new system installation. We specialize in improving indoor air quality and strive to deliver exceptional customer experiences.

What You'll Do as a Customer Service Associate

  • Provide exceptional customer service via phone, addressing inquiries, providing information, taking orders, handling complaints, and making outbound calls.
  • Work collaboratively with our team to ensure customer needs are met with efficiency and professionalism.

What You'll Bring

  • High school diploma or equivalent.
  • 1 year of office administration education or comparable work experience.
  • Good computer skills, including knowledge of common office applications such as Microsoft Office.
  • Excellent phone skills and experience with or ability to learn business phone systems.