Customer Service Representative

3 weeks ago


Whitefish, Montana, United States Pursuit Collection Full time

Be part of a dynamic team at the iconic Grouse Mountain Lodge in Whitefish, MT. As a Server & Events Staff member, you will be responsible for providing exceptional dining experiences to our guests.

Company Overview

Pursuit Collection is a hospitality company that operates unique properties in some of North America's most spectacular destinations. Our teams are passionate about delivering unforgettable experiences for our guests.

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

Salary

$10.55/hour + Tips

Job Description

Serves Pursuit guest in a welcoming, timely, and efficient manner

May work dining room shifts or events such as weddings, banquets, corporate gatherings, etc.

Handle cash, credit, and room charge payments

Assists as needed with set up of rooms for special events, meetings, conferences and banquets

Responsible for following federal, state and Company policies and regulations for serving alcoholic beverages in a responsible manner

Assist guests and teammates where needed

Be a utility player who can complete a variety of job duties

Required Skills and Qualifications

Must be 18 years of age or older

1-2 years experience in a full-service restaurant position required

Hospitality POS systems experience desirable

You are organized with a great eye for detail

Team oriented, positive, and upbeat

Be kind to others and always bring your best

Be a good communicator, always suggesting ideas and solutions

Be helpful and friendly, willing to go the extra mile

Be relaxed, flexible and able to handle a few curve balls

Be like to have fun

Benefits

Join an inclusive, global team and make life-long connections

Enjoy free access to Pursuit attractions and 50% off for friends

Get discounts on hotel stays, dining, and retail

Access subsidized mental health and wellness resources

Housing accommodations available

Work Environment

Beautiful: You'll be working in the iconic, unforgettable and inspiring location

Fun: You'll be meeting team members from across the globe and get to participate in tons of team events

Independent: You'll spend your days in and around our amazing properties

Remote: Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog

Busy: You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required



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