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Cloud Platform Specialist

2 months ago

Lansing, Michigan, United States System Soft Technologies Full time
NICE CXone Platform Engineer

This is a unique opportunity to work with the NICE CXone platform, a leading cloud-based contact center solution.

Key Responsibilities:

  • Design and develop cloud-based infrastructure to support NICE CXone applications
  • Implement and maintain webservice API calls to integrate with NICE CXone
  • Collaborate with cross-functional teams to ensure seamless platform operations
  • Develop and troubleshoot code in C#, C++, Java, JavaScript, or Python

Requirements:

  • 5+ years of experience with NICE CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant)
  • 3+ years of experience with NICE CXOne Studio
  • Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python
  • Ability to develop, maintain, and troubleshoot webservice API calls

About System Soft Technologies:

We are a leading provider of cloud-based contact center solutions, and we are seeking a skilled engineer to join our team.