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Sales and Service Coordinator

2 months ago

Pleasanton, California, United States Sephora Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team at Sephora. As a key player in our mission to provide an exceptional shopping experience, you will support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store.

Key Responsibilities
  • Support all aspects of sales and service initiatives, ensuring an exceptional shopping experience.
  • Coordinate paid services, events, and classes to drive sales and customer engagement.
  • Implement and support loyalty programs to foster customer loyalty and retention.
  • Handle cash transactions efficiently and accurately, ensuring a smooth checkout process.
  • Educate store teams on service offerings, customer experience, and other key areas to drive sales and customer satisfaction.
Qualifications and Experience

We are looking for a candidate with prior experience in retail sales and service, preferably in a coordinator role. You should have a passion for client service and teamwork, strong communication skills, and the ability to multitask. Additionally, you should be resilient and adaptable to changing store priorities, have flexible availability to work during peak retail hours, and consistent and reliable attendance.

About Sephora

Sephora is an equal opportunity employer and values a diverse and inclusive workplace. We are committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws.