Medical Support Specialist
7 days ago
About Phix Health
Phix Health is a leading provider of clinical services, leveraging cutting-edge care management technology to deliver high-quality care to patients in their homes or facilities. Our mission is to create a patient-centered care environment that prioritizes their needs and preferences.
About the Role
The Medical Assistant (MA) plays a critical role in facilitating communication between patients, families, providers, and other care team members. As a liaison, the MA is responsible for coordinating patient flow by collecting and reviewing clinical data, ensuring that relevant information is available to the provider. The MA performs and assists with clinical procedures as directed by the provider and in accordance with established protocols.
Key Responsibilities
- Coordinate Patient Care
- Respond to patient and family inquiries
- Monitor and respond to incoming requests and notifications
- Ensure accurate and up-to-date patient information
- Collect and Record Patient Data
- Interview patients to obtain medical history
- Record patient medical history, vital statistics, and test results
- Perform Routine Screening Tests
- Measure height and weight, blood pressure, and other vital signs
- Support Business Operations
- Confirm patient appointments
- Verify patient insurance information
- Coordinate patient check-in and maintain confidentiality
- Facilitate virtual visits when the provider is not on-site
- Monitor Patient Adherence
- Regularly check-in with patients to assess adherence to care plans
- Collaborate with Facility Staff
- Maintain a positive and collaborative relationship with facility staff
Job Qualifications
- Education
- Associate's degree
- Experience
- 1-2 years of related experience; or equivalent combination of education and experience
- Licenses/Certifications
- Medical Assistant Certification (CMA) Preferred (or within first year)
Language Code
en-US
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