Technical Service Representative

1 week ago


Pittsburgh, Pennsylvania, United States SMS group Inc. Full time
About the Role

The Field Service Specialist is a key member of our team, responsible for ensuring the optimal performance of our equipment. This role requires a strong technical background, excellent communication skills, and a customer-centric approach.

Key Responsibilities
  • Equipment Inspection and Repair: Perform thorough inspections of equipment to identify potential issues and develop effective repair plans.
  • Installation Support: Provide assistance with the installation of new or revamped equipment, ensuring seamless integration and minimal downtime.
  • Proposal Development: Collaborate with colleagues to develop proposals and offers for mechanical upgrades and repairs, as well as implementation of tailored predictive and preventive maintenance programs.
  • Inventory Management: Manage all inventory required for equipment repair, ensuring timely and cost-effective solutions.
  • Quality Assurance: Review work practices and procedures to ensure quality and productivity, and ensure all activities comply with our quality procedures.
Requirements
  • Technical Expertise: Advanced training as a mechanical technician, with several years of field service experience and a strong understanding of machinery basics, hydraulic, and pneumatic systems.
  • Communication Skills: Excellent communication skills, with the ability to effectively interact with customers, colleagues, and management.
  • Travel Requirements: Willingness to travel extensively to our customers in the United States and Mexico.
About SMS group Inc.

SMS group Inc. is a leading partner in the world of metals, offering comprehensive maintenance and spare part services for metals production, continuous casting, and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.

We are an equal opportunity employer, committed to providing a diverse and inclusive work environment. We offer competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, and a tuition reimbursement program.



  • Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Provide timely and effective...


  • Pittsburgh, Pennsylvania, United States IONOS Inc Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at IONOS Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical and billing issues, and promoting our products and services.Key Responsibilities:Resolve...


  • Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job OpportunityWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling accounts receivable, and performing basic accounting and data entry tasks.ResponsibilitiesProvide top-notch customer service...


  • Pittsburgh, Pennsylvania, United States Petroleum Service Corporation, An SGS Company Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Petroleum Service Corporation, An SGS Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer...


  • Pittsburgh, Pennsylvania, United States Medtronic Full time

    About the RoleWe are seeking a highly skilled Field Service Representative V to join our team at Medtronic. As a key member of our Cardiac Ablation Solutions team, you will be responsible for providing technical support and service to our customers in the field.Key ResponsibilitiesPerform installations, inspections, verification, corrective and preventive...


  • Pittsburgh, Pennsylvania, United States CatholicMatch Full time

    About the RoleWe are seeking a highly skilled and compassionate individual to join our Customer Success team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional support to our users, addressing their technical and feature-related inquiries, and ensuring a seamless online experience.Key...


  • Pittsburgh, Pennsylvania, United States OTC Industrial Technologies Full time

    Customer Service RepresentativeAir Technologies is seeking a skilled Customer Service Representative to provide exceptional service to our customers in Pittsburgh, PA.Key Responsibilities:Manage customer inquiries, orders, complaints, and returns in a timely and professional manner.Source and order parts for service-related opportunities, ensuring accurate...


  • Pittsburgh, Pennsylvania, United States Sto-Rox Neighborhood Health Council, Inc Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at the Sto-Rox Neighborhood Health Council, Inc. As a key member of our Patient Services team, you will be responsible for providing exceptional customer service to our patients and their families, ensuring a smooth and efficient experience from...


  • Pittsburgh, Pennsylvania, United States Lithia Motors Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Baierl Honda, a dealership under the Lithia Motors umbrella.Key ResponsibilitiesCustomer Service: Provide exceptional customer service, ensuring a positive and professional experience for all clients.Problem-Solving:...


  • Pittsburgh, Pennsylvania, United States Blink Health Full time

    About Blink HealthBlink Health is a pioneering healthcare technology company that revolutionizes the prescription supply chain, making medications accessible and affordable for everyone. Our innovative products, BlinkRx and Quick Save, break down traditional barriers, ensuring better access to critical medications and improved health outcomes for...


  • Pittsburgh, Pennsylvania, United States Blink Health Full time

    Job Title: Customer Service RepresentativeBlink Health is a rapidly growing healthcare technology company that aims to make prescriptions accessible and affordable to everyone. Our team is dedicated to providing top-notch patient care and support.Responsibilities:Provide exceptional customer service to patients, doctors, and insurers via phone calls and...


  • Pittsburgh, Pennsylvania, United States Blink Health Full time

    Job Title: Customer Service RepresentativeBlink Health is a rapidly growing healthcare technology company that aims to make prescriptions accessible and affordable to everyone. Our team is dedicated to providing top-notch patient care and support.Responsibilities:Respond to inbound phone calls to resolve routine and new issues with patients, doctors, and...


  • Pittsburgh, Pennsylvania, United States StandardAero Full time

    About the RoleWe are seeking a highly skilled and experienced Field Service Representative to join our team at StandardAero. As a key member of our Mobile Service Team, you will be responsible for performing maintenance and repair tasks on gas turbine powered aircraft.Key ResponsibilitiesPerform inspection, airframe interface, ground operation,...


  • Pittsburgh, Pennsylvania, United States Sierra Experts Full time

    Customer Service Representative - SalesSierra Experts is seeking a skilled and driven individual to join our Sales team as a Customer Service Representative. This role is responsible for the sales lifecycle, working with our current client base to ensure satisfaction and identify cross-selling opportunities.We're a Managed Service Provider of Remote Systems...


  • Pittsburgh, Pennsylvania, United States Huckestein Mechanical Services Inc Full time

    About Huckestein Mechanical LLCHuckestein Mechanical LLC is a renowned mechanical contracting company with over 70 years of experience. Our service-focused approach sets us apart, offering a unique perspective on the value we provide to our clients. We specialize in evaluating, designing, installing, and maintaining commercial mechanical systems that...


  • Pittsburgh, Pennsylvania, United States Umdaschgroup Ventures Full time

    Job SummaryThe Customer Service Representative will play a vital role in supporting the Operations Manager and collaborating with the Sales team to deliver exceptional customer service. This individual will be responsible for managing customer accounts, processing orders, and resolving issues in a timely and professional manner.Key ResponsibilitiesManage...


  • Pittsburgh, Pennsylvania, United States Venture Hire Group LLC Full time

    Job SummaryVenture Hire Group LLC is seeking a skilled Technical Field Service Specialist to join our team. As a Field Service Engineer, you will be responsible for delivering high-quality technical products and services to our clients.Key ResponsibilitiesProduct Inspection and Testing: Perform incoming inspections of vendor components to ensure quality and...


  • Pittsburgh, Pennsylvania, United States Sierra Experts Full time

    Job SummarySierra Experts is seeking a highly motivated and semi-technical individual to join our expanding Sales team as a Customer Service Representative. This role is responsible for the sales lifecycle, ensuring client satisfaction, and cross-selling opportunities.About UsWe are a Managed Service Provider of Remote Systems Management, Remote Monitoring,...


  • Pittsburgh, Pennsylvania, United States Sierra Experts Full time

    **Customer Service Representative - Sales**> > > At Sierra Experts, we are seeking a highly skilled and motivated individual to join our Sales team as a Customer Service Representative. This role is responsible for providing exceptional customer service and sales support to our clients, ensuring their satisfaction and driving business...


  • Pittsburgh, Pennsylvania, United States Cetera Financial Group Full time

    About the RoleThis position supports Financial Advisors (Registered Representatives) in managing their day-to-day Investment practice, enhancing customer service levels, and experiences. The role involves working directly with Registered Representatives to prepare and process client paperwork, perform client financial transactions, maintain client...