Lead Architect

6 days ago


San Antonio, Texas, United States Capital Group Full time
About the Role

Capital Group is seeking a highly skilled Lead Architect to join our Information Technology Group (ITG). As a technical domain expert, you will play a critical role in steering strategic technology direction, defining target state architecture, and driving the adoption of AI and data technologies to support our retail and retirement servicing areas.

Key Responsibilities
  • Define and drive the target state architecture centered on business outcomes and customer/associate experience by leveraging AI and data.
  • Manage and own the solution blueprint for the respective servicing portfolio.
  • Accountable and oversee architecture for Digital/web Transformation and provide expertise and guidance to development teams.
  • Engage with leadership to understand business strategy, articulate solution options, evaluate tradeoffs, and influence critical decisions.
  • Drive the adoption of AI technologies by leveraging cutting-edge technologies and data to optimize client/associate experiences and operation efficiency.
  • Serve as a subject matter expert for application architecture, cloud, integration architecture, information architecture, Micro-UI, microservice architecture, architectural best practices, design patterns, tools & platforms.
  • Design solutions that deliver business value aligned with architecture principles, technology standards, best practices, and guidelines.
  • Ensure the technical feasibility and scalability of ML/AI and data solutions while adhering to industry best practices and compliance with CG enterprise standards.
  • Evangelize adoption of development best practices like agile & lean methodologies, API-first development methodology, event-based architecture design, dev-ops, continuous delivery, test automation, containerization, and cloud deployments.
Requirements
  • AWS Solution Architect Certificate is required.
  • Experience leveraging data and AI in back-office and Contact Center environments is required.
  • Proven experience and expertise in cloud-native technologies, ML/AI technologies, modern data engineering architecture, and modern application architectures are required.
  • Proven experience in leading technology/digital transformation from legacy architecture to modern architecture like Micro-UI architecture, event-based architecture, micro-service in the cloud.
  • Proven experience in leading external-facing web implementation.
  • Degree in Computer Science or related field with 10+ years of related software engineering/architecture experience.
  • Experience with contact center technologies related to phone, email, and mail channels, and recordkeeper technologies (e.g. SS&C and Empower) (e.g., Genesys) is preferred.
What We Offer

In addition to a highly competitive base salary, you will also be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus, plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment.


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