Canine Training Specialist
2 months ago
Position Overview
The role of the Canine Training Specialist involves overseeing our Obedience Training Programs. This position requires direct interaction with both clients and their pets to instruct fundamental obedience commands in a classroom setting.
Key Responsibilities
- Ensure consistent and reliable attendance.
- Work assigned shifts and be available for varied hours, including nights, weekends, and overtime as needed.
- Proactively support sales initiatives:
- Express gratitude to customers.
- Engage with customers and their pets.
- Recommend appropriate products or services.
- Create memorable experiences.
- Foster a positive, professional, and trustworthy atmosphere for all associates and clients.
- Manage phone inquiries and schedule obedience classes, being present in-store to discuss the training program.
- Guide clients in selecting necessary products for obedience classes and at-home training.
- Follow established Petsense training protocols as detailed in training materials.
- Train clients and their dogs with patience, consistency, and an understanding of their needs.
- Adapt training techniques to meet specific client requirements.
- Utilize calming techniques to maintain control over dogs during training sessions.
- Report any incidents or injuries to management immediately.
- Complete all required training documentation accurately.
- Adhere to safety standards and cleanliness protocols in training areas.
- Perform a variety of duties throughout the day, including:
- Operating cash registers and handling transactions.
- Merchandising and restocking products.
- Participating in freight processing.
- Maintaining store cleanliness and organization.
- Assisting customers with their purchases.
- Ensuring the safety and welfare of live animals.
- Completing all necessary documentation related to job duties.
- Be prepared to undertake additional tasks as assigned.
Qualifications
Experience: A minimum of one year of experience in pet training is required. Comfort in working with dogs is essential. Retail experience and knowledge of pets or live animals is highly preferred.
Education: A high school diploma or equivalent is required. A combination of education and experience will be considered. All associates must be able to read, write, and perform basic arithmetic accurately.
Preferred Skills and Abilities
- Strong knowledge of pets, pet food, and related products.
- Excellent communication and problem-solving abilities.
- Basic computer proficiency.
- Strong interpersonal skills with the ability to resolve conflicts ethically.
- Compassionate treatment of animals.
- Attention to detail.
Work Environment
- Generally, a favorable working environment with moderate noise levels.
- Floors are typically hard surfaces, and lighting and temperature are adequate.
- Potential exposure to grooming tools, pet products, and animal waste.
- Work shifts may vary in length, typically lasting between 4 to 8 hours.
- Promote a safe and productive environment for both team members and customers.
Physical Requirements
- This position requires physical activity and stamina.
- Ability to navigate the store and outdoor areas efficiently.
- Must be able to read, write, and perform calculations accurately.
- Ability to handle merchandise weighing up to 50-75 pounds.
- Must be able to stand for extended periods while performing grooming tasks.
- Frequent movement around the store is necessary.
- Ability to use grooming tools effectively.
- Occasional lifting overhead may be required.
- Frequent bending, kneeling, and squatting is necessary for various tasks.
- Ability to operate store equipment, including computers and cash registers.
- Strong written and verbal communication skills are essential.
- Completion of all required training is mandatory.
Disclaimer
This job description provides an overview of the responsibilities associated with this position. It is not intended to be an exhaustive list of all duties. Associates are expected to perform any additional tasks as assigned by their supervisor.
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