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Healthcare Customer Service Representative

2 months ago

Houston, Texas, United States Pediatric Home Service, Inc. Full time

Position Title: Customer Support Assistant

Job Category: Administrative and Business Operations

Overview:

Pediatric Home Service, Inc. is a leading provider in home health care, dedicated to enhancing the lives of medically complex patients. We are seeking a Customer Support Assistant to join our dynamic team.

Role Summary:

As a Customer Support Assistant, you will thrive in a collaborative and energetic environment, working closely with both patients and team members to deliver exceptional service. This role combines customer service and administrative responsibilities, ensuring a diverse and engaging workday.

Key Responsibilities:

  • Act as the primary point of contact for customer supply pickups.
  • Assist various departments with special projects as needed.
  • Provide backup support for Receptionists.
  • Conduct daily audits of outstanding supplies and collaborate with other departments to maintain accuracy.

Qualifications:

The ideal candidate will be self-driven, capable of multitasking, and possess strong interpersonal and organizational skills. Experience in a team-oriented environment and proficiency in learning new computer systems are essential.

Work Schedule:

This is a full-time position with a Monday to Friday schedule, offering flexible hours between 7:00 AM and 5:00 PM.

Health and Safety Compliance:

In alignment with health and safety standards, all employees are required to be vaccinated against COVID-19, with provisions for exemptions.

Diversity and Inclusion:

Pediatric Home Service is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.