Experienced Retail Operations Manager

6 days ago


Atlanta, Georgia, United States Michaels Full time

We are seeking a skilled and dedicated Retail Operations Manager to join our team at Michaels in ATL-SMYRNA, GA. As a key member of our store management team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

About the Role

In this exciting opportunity, you will oversee the day-to-day operations of our store, ensuring that we maintain high standards of customer service, visual merchandising, and inventory management. Your expertise will be essential in developing and implementing strategies to drive sales growth, improve operational efficiency, and enhance the overall shopping experience for our customers.

You will work closely with our Store Manager to achieve business objectives, manage budgets, and lead a team of talented retail professionals. Your ability to build strong relationships with colleagues and customers will be critical in achieving success in this role.

Key Responsibilities
  • Customer Experience: Deliver exceptional customer service, ensuring that every customer has a positive and engaging experience in-store.
  • Visual Merchandising: Maintain high standards of visual display and presentation, ensuring that our store always looks its best.
  • Inventory Management: Oversee the management of stock levels, ordering products, and maintaining accurate records.
  • Sales Growth: Develop and implement strategies to drive sales growth, working closely with the Store Manager to achieve business objectives.
  • Team Leadership: Lead and motivate a team of retail professionals, providing coaching, guidance, and support to ensure their success.
Requirements and Qualifications

To succeed in this role, you will need:

  • Excellent Communication Skills: Ability to communicate effectively with customers, colleagues, and managers.
  • Leadership Experience: Proven leadership skills, with experience in managing teams and driving results.
  • Retail Experience: A minimum of 2 years' experience in a retail environment, preferably in a senior or management role.
  • Problem-Solving Skills: Ability to analyze problems, identify solutions, and make informed decisions.
  • Technical Skills: Proficiency in Microsoft Office and other relevant software applications.
Benefits

We offer a competitive salary and benefits package, including:

  • Base Salary: $65,000 - $75,000 per year (dependent on experience)
  • Bonus Structure: Eligible for bonus payments based on individual and team performance.
  • Benefits Package: Comprehensive health insurance, paid time off, tuition assistance, and more.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced retail professional looking for a new challenge, please submit your application today.



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